We will try our best to sell products of good quality and at a highly competitive price to our valued customers. In the unlikely event that there is something wrong with a product and you would like to return it to us, we will replace or repair it for you. Refunds will only be offered when repair or replacement is not available. A restocking fee of 20% will be deducted from all refund paid. All goods must be returned in a resalable condition in the original package. (Note: return-to-base warranty is where you pay your shipping to return the faulty product and we pay to send you a replacement).