Return Policy: Warranty does not cover any physical and water damage or any misusage, include Screen cracked,bleeding,black spot and green or purple lines. Within warranty period, if the phone has it self's problem, we will help to fix the problem, if can not solved the faulty, customer can get a new replacement. buyer cover their own postage fee for return the phone, and we are cover ours.. parcel must be return within 3 days after decide send back on both agreement. . Buyer welcome to send back the phone within 7 days for full refund if they are not happy with the product received. Phone must keep in original condition,used (Scratches) products may occur a 20% restocking fee.