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Trusted Partners:
How Companies Build Mutual Trust and Win Together

Jordan D. Lewis

The Free Press, NY, 1999
ISBN 0684836513
hb, dj, 320pp

VERY GOOD
minor signs of wear

DESCRIPTION:
"Trust is the glue that holds organizations together. More powerful than contracts or authority, trust enables partner companies -- or groups within a company -- to achieve results that exceed the sum of the parts. Without trust, alliances fail. This book shows how to build and sustain trust between and within organizations, using dozens of stories and case examples, among them alliances between Canon and Hewlett-Packard, Ford and ABB, and Procter & Gamble and Wal-Mart, all of which achieved market-beating results."

COVERS:
* How to build, manage, and repair trust
* How to trust difficult customers
* How to sell alliances to customers
* How to trust a rival
* How to build trust between internal groups
* How to create a culture of trust
* How to build trust in mergers and acquisitions

I have more business & management books for sale. Search "this member's listings" with your keyword. Happy to combine postage.

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  • Seller location: North Shore, Auckland, NZ

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