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It's Always Personal: Navigating Emotion in the New Workplace

Condition: BRAND NEW
ISBN: 9780812979930
Author(s): Anne Kreamer
Format: Paperback
Year: 2012
Publisher: Random House Trade
Dimensions: 134 x 202 x 16 (w x l x h)
Pages: 238

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Description:
An innovative study of gender, emotion, and power, "It's Always Personal" is an essential companion for everyone navigating the challenges of the contemporary workplace.
How often have we heard "It's nothing against you, it's not personal—"it's just business""? But in fact, at work it's never just business—it's "always" personal. In this groundbreaking book, journalist and former corporate executive Anne Kreamer shows us how to get rational about our emotions, and provides the necessary new tools to flourish in an emotionally charged workplace. Combining the latest information on the intricacies of the human brain, candid stories from employees, and the surprising results of two national surveys, "It's Always Personal "offers
a step-by-step guide for identifying your emotional type: Spouter, Accepter, Believer, or SolverEmotion Management Toolkits that outline strategies to cope with specific emotionally challenging situationsvital facts that will help you understand—and handle—the six main emotional flashpoints: anger, fear, anxiety, empathy, joy, and cryingan exploration of how men and women deal with emotions differently"A stimulating read bolstered by snippets of some of the best recent work on emotional intelligence and the science of happiness."—"The Wall Street Journal&qu
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