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Business Communication and Technologies

Condition: BRAND NEW
ISBN: 9780701638078
Author(s): Trish Shannon
Format: Paperback
Year: 2004
Edition: 1st
Publisher: John Wiley & Sons Australia Ltd
Dimensions: 0 x 0 x 0 (w x l x h)
Pages: 560
Series: Business Communication & Technologies Series

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This second edition of Business Communication & Technologies has been published to meet the 2002 revision of the syllabus of the same name. The two books of the previous seccessful edition have been combined into one comprehensive volume covering four popular contexts of Travel, Retail, Real Estate and Events Management. Through these contexts all eleven topics of study from the syllabus are treated in a practical and real-life way as intended by the syllabus developers. Features * Topics of study are easily identifiable within contexts and cross-referenced where appropriate to other contexts. * Scenarios are used extensively thoughout the contexts to lend vocational relevance. * The 12 units of compentency for Certificate II in Business are covered through the contexts. * All content has been revised and updated. * The task approach remains as well as popular features such as Did you make use of? and Think about to develop students' thinking skills. * Wide selection of business documents and templates provided. * Communication guidelines provide a ready reference feature.

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