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The Power of Understanding People: The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance

Condition: BRAND NEW
ISBN: 9781118726839
Author(s): Dave Mitchell
Format: Hardcover
Year: 2014
Edition: 1st
Publisher: John Wiley & Sons
Pages: 198

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Description:
How to build lasting connections through meaningful communication Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships. This book provides the tools to understand others' unique communication style as well as your own. Get detailed advice on how to adjust to diverse communication styles, develop a unifying language for the organization, and better match motivational techniques to team members. Through storytelling and experiential exercises, author Dave Mitchell helps you gain insight into your own unique interaction style and teaches you how to communicate, motivate, sell, and service more successfully no matter the personality types involved.
* Offers insight into the behavior cues and questions to ask to better understand someone's interactive preferences * Explains how to enhance your sales efforts by better targeting your brand message to the client's style so that your products/services resonate with Please click here to ask a question
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