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Operations Management for Business Excellence
by David Gardiner

ISBN: 9781486002399
PUBLISHER: Pearson Education New Zealand
FORMAT: Paperback


The application of Operations Management can make the difference between success and failure for any organisation, whether it be in manufacturing, service delivery, supply chain, or any other industry. Some concepts of Operations Management are logical, self-explanatory, and even simplistic. However, when combined into business processes measured by cost effectiveness, they can be complex and demanding, and not always successful. This new edition of Operations Management for Business Excellence provides an overview of the issues, introduces the concepts, and helps provide the solutions to achieving and maintaining 'excellence' in business. It explains how to design and improve demand-driven processes to compete in business environments dominated by change. Nine new case studies - some from well-known international companies - add real-life experience to this new edition.

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