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BRAND NEW Please allow 4-7 working days for delivery This item is shipped from our NZ warehouse
Service Operations Management: Improving Service D by Robert Johnston
ISBN: 9780273740483 PUBLISHER: Pearson Education Limited FORMAT: Paperback PAGES: 488 PUBLICATION DATE: 19.04.2012 DIMENSIONS: 259mmX196mmX16mm 922grams
DESCRIPTION: This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.
- If using business address pls use PO Box as do not use courier
- In Stock with our supplier shipped from our NZ Warehouse
- Stock image only. Actual cover art may differ
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Service Operations Management: Improving Service D
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betterbooks ( 68570 )98% positive feedback Seller located in Hamilton, Waikato
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betterbooks
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