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Managing the Professional Service Firm
Author: David H. Maister

ISBN: 9780743231565
Format: Paperback
Number Of Pages: 368
Published: 21 March 2003
Country of Publication: GB
Dimensions (cm): 23.2 x 15.0 x 3.0
Description:
Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement and strategic planning to effective leadership. While these issues can be complex, Maister attempts to simplify them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement, outstanding service to clients, satisfying careers for its people and financial success for its owners".

About the Author

David H. Maister, one of the world's leading authorities on the management of professional service firms, is the author of several successful books, including Managing the Professional Service Firm, True Professionalism, and Practice What You Preach, and coauthor of The Trusted Advisor.

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