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Mediation Skills & Techniques
Author: Laurence Boulle

ISBN: 9780409325782
Format: Paperback
Number Of Pages: 0
Published: 14 December 2011
Country of Publication: AU
Description:
This book is designed to deal with the practical operation of the mediation process, with particular reference to the skills and techniques which can be used by mediators to assist the parties' decision-making process.

Written for both beginner and experienced mediators and others involved in the practice of dispute resolution, it deals systematically yet eclectically with all aspects of the mediation process, covering a wide range of planning, precautionary and trouble-shooting methods required in practice. It emphasises three particular features of the mediator's role:
Understanding, diagnosing and defining the conflict
The importance of creating the best possible climate for parties to resolve disputes
Being a facilitator of the parties' negotiations Features
All mediator skills and techniques are related to the National Mediator Accreditation Standards
Simple, plain English format focussing heavily on the practical knowledge and skills used in legal practice
Practical illustrations and case studies are provided to illus...

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