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The Principal as Leader of Challenging Conversations
Author: Ontario Principals Council

ISBN: 9781412981156
Format: Paperback
Number Of Pages: 160
Published: 24 January 2011
Country of Publication: US
Dimensions (cm): 22.9 x 15.2 x 1.0
Description:
Direct difficult discussions toward successful outcomes every time! For every headteacher who has ever wished for a quick reference guide to keeping challenging conversations on course, the ideal tool is here! Inside are all the skills you need for navigating high-stakes interactions with staff, parents, students, and district leaders and steering them toward win-win solutions. Case studies throughout the book identify the risk areas and provide the steps to mastering techniques for: - Active listening - Assertive communication - Providing effective feedback - Staying calm - Problem solving - Mediation. Also included are scripts, sample dialogues, style inventories, checklists, and resources for practicing skills learned from the case studies. Like having a communications coach in your back pocket, this guide gives tips for building a collaborative culture focused on what matters most-working together to achieve student success.

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