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The 27 Challenges Managers Face
Author: Bruce Tulgan

ISBN: 9781118725597
Format: Hardcover
Number Of Pages: 256
Published: 29 August 2014
Country of Publication: US
Dimensions (cm): 25.0 x 15.0 x 1.5

Management expert Bruce Tulgan’s latest book, Talk About the Work, is based on a simple but powerful insight: The best way to deal with 99% of difficult challenges facing managers is NOT by gearing up to face down one of those so-called “fierce conversations,” but rather by committing to a steady diet of somewhat mundane conversations. Communicating with your employee should not be an event. It should be a process. Do you want to stop agonizing about your employees’ performance? Do you want to master difficult management relationships? Build a culture of ongoing structured one-on-one dialogues-providing guidance, direction, feedback, troubleshooting, and coaching-with every single employee you manage: One person at a time, one day at a time.


When managers consistently practice this simple but shockingly effective technique, they get results: they increase employee performance and morale, increase retention of high performers and turnover among low performers, and achieve significant measurable improvements in business-outcomes. But when it comes to engaging in meaningful dialogue with employees, t...

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