New item Free shipping Pay Now
Add this item to Cart for a combined free shipping deal
Click to enlarge photo

Listing Detail Tabs

Delivery takes approximately 7-12 business days.

This title is in stock with our Australian supplier and will be ordered in for you asap. We will send you a confirmation email with a Tracking Code to follow the progress of your parcel when it ships.

Setting up New Services in the NHS
Author: Kingsley Norton

ISBN: 9781843101628
Format: Paperback
Number Of Pages: 216
Published: 31 August 2006
Country of Publication: GB
Dimensions (cm): 22.86 x 15.88 x 1.91
This 'recipe book' for setting up a successful NHS service is based on the author's experience of implementing a new service in an incredibly complex public organisation: Henderson Hospital, a democratic Therapeutic Community (TC) which set up a 'replica' TC service for three separate NHS Trusts. Kingsley Norton takes us step-by-step through the entire process, from ideological statements and evidence-based research to creating a development plan and delivering services to the community. Having established a 'Henderson Development Team' and a separate steering group, and having worked with three separate Trusts, Henderson staff and service users, Norton stresses the need for clear management structures and the importance of the consistent involvement and participation of managers. Looking at how separate Trusts can work effectively together, the importance of written agreements, and how service users can be invaluable in the implementation process, the author shows how the translation of an idea into a fully functioning service provider is far more complex than 'just adding water'. The author's wealth of hands-on experience and practical advice makes this...

Returns Policy:
30-day money back guarantee for return if the item is not as described, is damaged or is faulty. We do not offer a refund if you change your mind.

Customs Charges & Duties:
Orders over the value of $270 will be liable for customs charges, taxes including GST and brokerage costs which are the recipient's sole responsibility. Please click here to ask a question
Your question and answer privileges have been disabled.
You must log in to view questions and answers on this listing. We recommend reading questions before you make any purchases.
You must log in to ask or answer questions posted. We recommend reading questions before you make any purchases. Available only to approved bidders. You must be an authenticated member to ask questions Find out more about becoming authenticated. Your account is in debt Your current account balance is You must credit your account to use this feature.
Firearms Licence #
By entering my licence number, I confirm I am aware of my obligations under the Arms Act.
Transaction details may be provided to police in accordance with the Terms & Conditions.
Your current account balance is Please note you will lose your question and answer privileges if your account is in debt for more than 2 weeks. Credit your account.
I confirm that I am over 18 years old.
To prevent your personal details being misused please do not put emails or phone numbers in questions. Failure to comply may result in the suspension of your account. The seller cannot add a Buy Now price once bidding has started.

Shipping options

  • Free shipping within New Zealand  

Payment options

Pay Now includes:

Buyer Protection Learn More