New item Free shipping Pay Now
Add this item to Cart for a combined free shipping deal
Click to enlarge photo

Listing Detail Tabs

Delivery takes approximately 7-12 business days.

This title is in stock with our Australian supplier and will be ordered in for you asap. We will send you a confirmation email with a Tracking Code to follow the progress of your parcel when it ships.

Operations Management in Healthcare
Author: Corinne Karuppan

ISBN: 9780826126528
Format: Paperback
Number Of Pages: 603
Published: 31 May 2016
Country of Publication: US
Dimensions (cm): 22.9 x 15.2 x 3.3
Describes how to build a competitive edge by developing superior operations

This comprehensive, practice-oriented textbook shows how healthcare organizations can gain a competitive edge through superior operations. A strategic perspective is taken by achieving excellence in the four competitive priorities: quality, cost, timely delivery, and flexibility. The competitive priorities should not be pursued in isolation. They are indeed interrelated, and we show how initiatives targeted at improving performance in each of the four competitive priorities impact one another and have synergistic effects. Upon completion of the course, students will have developed a conceptual mental model of health care operations in which all concepts and tools fit together. They will recognize the dangers of pursuing local optimization and appreciate the benefits of aligning the entire operations system with the business strategy.

The book shows how to run a healthcare organization. We highlight the different perspectives of clinicians and administrators and attempt to resolve their conflicts by offering a common platform for building c...

Returns Policy:
30-day money back guarantee for return if the item is not as described, is damaged or is faulty. We do not offer a refund if you change your mind.

Customs Charges & Duties:
Orders over the value of $270 will be liable for customs charges, taxes including GST and brokerage costs which are the recipient's sole responsibility. Please click here to ask a question
Your question and answer privileges have been disabled.
You must log in to view questions and answers on this listing. We recommend reading questions before you make any purchases.
Please log in to view questions and answers on this listing. We recommend reading questions before you make any purchases. Available only to approved bidders. You must be an authenticated member to ask questions Find out more about becoming authenticated. Your account is in debt Your current account balance is You must credit your account to use this feature.
Firearms Licence #
By entering my licence number, I confirm I am aware of my obligations under the Arms Act.
Transaction details may be provided to police in accordance with the Terms & Conditions.
Your current account balance is Please note you will lose your question and answer privileges if your account is in debt for more than 2 weeks. Credit your account.
I confirm that I am over 18 years old.
To prevent your personal details being misused please do not put emails or phone numbers in questions. Failure to comply may result in the suspension of your account. The seller cannot add a Buy Now price once bidding has started.

Shipping options

  • Free shipping within New Zealand  

Payment options