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When you are called upon to speak in front of your business colleagues, or asked to represent your company in front of the media, do you communicate your thoughts effectively? Or do you become tongue-tied, nervous, & worry about misrepresenting yourself & your business?

Effective communication has always been the key to business success, & this book provides a straightforward approach to developing techniques to improve your on-the-job speaking skills. This book is as easy to pick up & use as a quick reference for a specific problem as it is to read from cover to cover. Whether you want to know how to deal with the media, when to use visual aids in a presentation, or how to prepare for chairing a meeting, this book will answer your questions & help you regain your confidence.

Some of the questions it answers are:

- Should I speak from notes or from a prepared script?

- Is it all right to tell a joke?

- What do I do to improve my voice?

- Which visual aids work best?

- How do I overcome nervousness?

- How do I handle hostile questions from the audience?

- How do I stay in control when I'm being interviewed?

- What should I wear to speak on TV?

- When should teleconferencing be used?


Light card cover, in very good condition, although some pages have hilighters used and pencil highlights


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  • Seller location: Auckland City, Auckland, NZ

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