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Managing Quality, Fifth Edition is an essential resource for students and practitioners alike. This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field. Includes new chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management. Combines the latest information on the ISO 9000 quality management system series standards with up-to-date tools, techniques and quality systems. Material has been re-ordered and changes to terminology have been made to bring the book completely up to date. Provides a popular resource for students, academics, and business practitioners alike.

Second-hand book in excellent condition.
Postage charged will be actual postage cost gleaned from the NZ Post website after wrapping, the packing will be what I have to hand (usually bubblewrap and blank newsprint). I'm not looking to make more money from postage and packaging.
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  • Seller location: Tauranga, Bay of Plenty, NZ

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  • Cash