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Person-Focused Health Care Management: A Foundational Guide for Health Care Managers

Condition: BRAND NEW ISBN: 9780826194350 Author(s): Donald L. Zimmerman Format: Paperback Year: 2017 Publisher: Springer Publishing Company Pages: 296

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Description: Moves beyond traditional definitions of patient-centred care to improve the experience of a 'real person' as patient. This book asks how might the entire U.S. system for producing, delivering, and paying for health care be changed so that real people fare better than they currently do. It applies 'person-focused' principles to health management decision-making aimed at improving the personal experience of care within health care institutions to improve outcomes and cost savings. Written and edited by distinguished educators and researchers with decades of health care policy experience, the text examines how health care managers can initiate and direct the process of system transformation by understanding and using a greater 'person-focus' in their decision-making. It encompasses the key domains of management competencies defined by the AUPHA, CAHME, and NCHL. This book brings together experts across a variety of healthcare management disciplines to examine how managerial decisions affect the personal experience of patient care. It is based on observations that many of the current problems facing health care managers are caused by lack of attention to what happens when real people are transformed into 'patients' and treated routinely by the U.S. healthcare system. Moving beyond traditional definitions of patient-centred care, it explores how the entire system for producing, delivering, and paying for care can