The buyer has placed unfair feedback about meIf you have sold an item and receive negative feedback please ensure that you contact the buyer in the first instance, and avoid placing retaliatory feedback. As a seller, you need to ensure that you:
- Describe items fully and accurately and answer questions promptly
- Provide your payment instructions in a timely fashion
- Ensure items are shipped as soon as possible, and within a week of receiving payment and delivery address, unless otherwise indicated in the listing or agreed by both parties.
Please visit the appropriate help pages for some detailed dispute advice: Feedback Policy and Code of Conduct.