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7:44 am, 27 May

Multi-quantity listings - FAQs

How are multiple-quantity listings different to normal auctions?

On multi-quantity listings, buyers will be able the select the quantity they wish to purchase in a single sale. Multi-quantity listings are Buy Now only, so bidding is not an option.

When should I use multi-quantity listings rather than a normal auction?

The main benefit of multi-quantity listings is that the buyer can select the quantity they wish to purchase in a single transaction, using Buy Now. That way, you can also sell more items in one go. Relevant examples may include AA batteries, bales of hay and floor tiles.

How do I set up shipping via multi-quantity listings?

There are two options to choose from: a flat shipping rate regardless of the quantity purchased, or shipping can be automatically calculated per item (e.g. if shipping by courier is $5 and five items are purchased, the shipping will total $25).

Total shipping for a multi-quantity listing will be automatically calculated at the time of purchase.

What happens to my multi-quantity listing if the buyer does not purchase all available items?

When a purchase is made, the listing will close like an auction bought via Buy Now. If you listed the multi-quantity listing directly through the Sell process, you will need to choose to either manually relist or manually FPO the listing. You can edit the quantity available in advance.

If the listing was created from a product, the listing will automatically relist and/or FPO depending on how the product was set up.

Can buyers purchase multiple items through an FPO with this?

Yes. If multiple quantities are offered via an FPO, the buyer will be able to enter the quantity they wish to purchase.

Does the system automatically manage my stock, so buyers cannot buy more items than I have available?

 Yes. If you listed the multi-quantity listing directly through the Sell process, the system will prevent the buyer from purchasing more than the quantity you specified in the listing.

If the listing was created from a product, the system automatically reserves one item for each method of purchase (i.e listing and/or FPO).

For example, a multi-quantity listing is set up with 50 items available, and someone purchases 20 items. The listing closes, bringing the stock level to 30. A new listing and an FPO are created. Someone purchases 10 items through the listing. If the FPO is then accepted, the buyer only has the option of purchasing 20.

Will the quantity I have specified be displayed on the listing?

Where you have more than 10 items available, we will display a message that the quantity available equals 10 or more. Where you have fewer than 10 items, we will display the exact quantity available for purchase.

How are success fees charged on multi-quantity sales?

Success fees will be charged on the total sale amount of a multi-sale listing. For example, if you sell 3 items prices at $5 each, the success fee will be calculated on the total of $15.

How will my listing allowance work for multi-quantity listings?

Multi-quanity listings will be counted as one sale when we calculate your free listings allowance. For example, if you sell 3 items via a multi-quantity listing, we will count the sale as 1 in terms of your listing allowance.

How will multi-quantity sales be counted for my Top Seller status?

No matter how many items you sell in a multi-quantity listing, it will be counted as a single sale when we're calculating your Top Seller status.

Want further assistance?

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