Payments and your account
There are a few ways to receive payments for trades:
Pay Now is our in-house card payments system. It’s fast, safe and a recommended payment method for buying.
Buyers use a debit or credit card to pay for goods through Trade Me, into your Pay Now account. If you have more than 10 feedback you can register for Pay Now.
Buyers deposit the payment directly into your bank account.This can be done via internet banking, phone banking or at a local branch.
This option is ideal if you allow pick-ups. It’s not recommended for buyers to send cash via post.
Ping is our new instant payment system which will eventually replace Pay Now. Ping will enable you to pay via credit/debit card, bank transfer, or your Ping balance.
We’re testing Ping with a bunch of members at the moment, and you can keep an eye out on the site announcements for updates.
My Trade Me
What can I use the money in my Trade Me account for?
Your Trade Me account credit can only be used to pay for listing and success fees, not for buying things.
A buyer wants to pay me via Moneygram or Western Union – is this okay?
If this happens to you, please contact us immediately. These payment methods are commonly used in scams as they are untraceable payment methods.
A buyer has used Pay Now, however the funds aren’t showing in my account. Should I still send the item?
Please wait till you receive the email from us saying the payment has gone through smoothly and that you can release the goods. If you haven’t heard from us, touch base with the team for more information.
Why have my listings disappeared from My Trade Me?
Listings only stay in your My Trade Me folders for 45 days after they close. After this date they’re archived permanently. Be sure to relist or sort out all your listings before then so that you don’t run in any problems.