Contact Details

Company Name:   Apollo Bathroom & Kitchen
Showroom & Warehouse:   155 Sunnybrae Road, Hillcrest, North Shore, Auckland
Postal Address:   PO Box 305008 Triton Plaza North Shore Auckland 0757
Phone Number:   (09) 441 9088
Fax Number:   (09) 441 7055

About the Store

We provided a wide selection of bathroom and kitchen products including showers, heated towel rails, vanities (ceramic and granite top), toilets, taps & mixers, custom designed kitchen, and granite bench top.

"Luxury quality at budget price" is our principle. Most of our products are directly imported by us and are complied with New Zealand standard. Therefore Apollo Bathroom & Kitchen can cut out the middle man and provide our customers the quality goods with best price.

All kitchens are designed by our experienced designer and made by local kitchen manufacturer with over 10 years experience. Moreover, as a direct granite importer, we can provide custom made luxury granite bench top at an unbelievable price.

Apollo Bathroom & Kitchen makes every effort to ensure all products are provided exactly as described/pictured and we are committed to top level customer service.


Store Policies

Payment:
Payment must be made within 7 days of auction end. Lay-by over 14-28 days is available on items over $2000.00 at our discretion. Please ask before bidding.

Direct Credit/Bank Deposit:
Bank Account: ASB Bank
Account Number: 12-3035-0800810-00
Account Name: Apollo Bathroom & Kitchen Limited

When you make payment please use the auction number as the reference. If there is no reference it will slow down the transaction.

Cheque:
Apollo Bathroom & Kitchen Limited
P O Box 305008
Triton Plaza
Auckland 0757

*Please write your name, address, phone number and your auction number on the back of the cheque to help us to finish the deal faster. We will have a 5-7 day delay to wait for cheques to clear before sending the goods.

Credit Card:
Master and Visa cards are accepted

Tax/GST Invoices:
We are GST registered GST and invoices are provided on all sales.

Shipping/Freight:
We send all small parcels via PBT couriers, larger goods via PBT/Mainfreight. Payment must be made to us to cover such costs, and we will quote each purchase independently.

Return Policy:
We like to take responsibility and replace or exchange the product if the sold item is damage, lost, defective or incorrectly described in the auction listing. If we are unable to replace goods we will offer you the choice of a credit or a refund. But we will not refund if you simply 'change your mind' or the item was 'not what you expected it to be' or 'not what you imagined it to be', so please read the description and check all the picture of the products carefully before you make decision.

Warranty:
All goods normally come with 1 year parts warranty unless stated otherwise in the auction. We offer a replacement part or product warranty but cannot pay for plumbing costs or builders costs etc if product is found to be faulty after installed.

If you receive defective or damaged goods then please contact us via e-mail initially stating clearly what the problem is. We will contact you within 1 working day with the procedure to resolve the problem via repair, replacement or refund. We aim for 100% customer satisfaction and will work closely with you to resolve any problems.

Privacy:
We won't pass any details of our customer to any third parties under any circumstances.

We may retain your e-mail address to follow up on your customer satisfaction or let you know of any special promotions we are running through our auctions. If you request for us not to hold your details for this purpose we shall respect that.