• Pick up can only be done in our central Mt Wellington showroom/store.
• Prices of products may vary between our Nappies for Less outlet stores and our Trademe store
• Due to space restrictions some Nappies for Less outlets may not have certain items in stock, however you can find our comprehensive range at our Mt Wellington showroom/store.

• Quality products
• Variety of options
• Value for money
• Excellent customer service

Showroom Hours (for pick up):

**Opening Hours are for Mount Wellington Showroom Only. Office Hours Vary**

 *You must allow at least one day once your purchase is made before coming to collect, this allows time for stock to be allocated*
 
 We do not allow pick-ups outside of our opening hours (see above).
 

Payments:

Contact and Payment must be made within 3 days once winning the auction. Payment instructions will be sent automatically after a few minutes from the auction closing time. It will include our bank account information for the Direct Deposit payments, the pickup location and opening hours.
 
 Payment Methods we accept:

• Direct Deposit: 

Account Name: Waysoft Ltd
Account Number: 06-0293-0065624-00
Bank: ANZ
NOTE: that it usually takes a couple of WORKING days for your payment to appear in our bank statement. Please include the auction number and Reference number with your payment, Failure to do so may result in your order being delayed. If you do not receive feedback within 5 Working Days of making the Payment, please contact us to ensure that payment has been received.

• Credit Card (Pay Now or over the phone) – Visa or MasterCard
• Debit Card
• Cash or Eftpos – PICK UP ONLY

 We do not accept Cheques.

Goods purchased will be sent with either Fastway or Courier Post only. Goods will only be dispatched once the full payment (including the correct courier charge) is received. If you do not receive your parcel within 5 Working days of feedback placed in your account, please contact us and we will track your parcel.
 
We DO NOT deliver to PO Boxes.

All of our Hardware items (including: Car Seats, Prams, Walkers … etc) come with a 1 year warranty. Please note that this warranty does not cover wear and tear or intentional damage to the product.

• Goods can be exchanged or Credited within 3 days of delivery provided that they are returned undamaged., unused and in their original packaging. Contact MUST be made directly with Waysoft Ltd for approval prior to returning. Freight charges are not refundable. We do not provide refunds for CHANGE OF MIND.
• Any Faulty and/or damaged products must be reported within 3 days of delivery, we will immediately replace or repair the faulty/damaged item. Waysoft Ltd is not liable for any claims made after that time frame. So please check the product as soon as you receive it.
• In case of Faulty Nappies, training pants, wipes or any other disposable item: When customers use more than 5pcs of any disposable product, they acknowledge accepting the quality they have paid for. In this way the company fulfils the conditions of the term Quality guaranteed (or guaranteed quality, or satisfaction guaranteed or your money back....etc.) Customers may not ask for an exchange after using more than 5pcs, unless they pay for the used product and other incurred courier charges. Customers should not dispose of such faulty product without consulting the company first. Exchange of faulty product is only possible when the customer returns the faulty product.

• Prices, Descriptions and images are subject to change without notice.
• While every effort is made to ensure that all the information on Trade Me is current and accurate, we take no responsibility for typographical errors, or errors in pricing.
• Colours of products in the images may vary slightly from colours of the actual product, due to lighting when the picture was taken.
• Please make sure you select and pay the correct courier charge, not doing so will delay the shipment of your goods.
• Please note that all of our items are available in our Mount Wellington Showroom/Store, however due to space restriction, not all items are available in our other Nappies for Less stores. To check stock availability please contact your nearest Nappies for Less store.

All information supplied to Waysoft Ltd is considered private and confidential.

We will place feedback as soon as we see your payment and have made sure that the payment and the details provided are correct. Sometimes we will place a feedback in order to contact you if contacting you through email does not work.

We make every effort to keep our customers satisfied, so if you have any problem regarding your purchase please contact us and we’ll do our best to solve it quickly. We go that extra mile to put a smile on our customer’s faces.
 
Thanks for shopping with BabyOnline.