About the Store
We are dedicated to provide best value products to customers, we sold thousands BLACKHAWK branded pop-up gazebos since established and we are the company hold the trademark of Blackhawk Gazebo™.
Open for collections:
Monday to Friday: 9am – 5pm
Saturday Sunday & Public Holidays: Closed or pre-arrangement made.
All emails, questions & queries will be answered between Monday – Sunday in 2 hours.
All Courier Deliveries are generally sent the same or next working day once payment has been sighted and not prior, however delays can occur during our peak times i.e. Christmas.
Deliveries require a signature on arrival & nothing is sent via standard post. If you will not be home between 8am-5pm Monday-Friday to accept the delivery then please have the goods addressed to your place of work, otherwise you will be expected to chase up the courier. Track and Trace Numbers will be supplied via automated emails. Courier fees include quality packaging & are combinable where possible on application.
Payment Instructions are Automatically Sent to all Winning Bidders within a few minutes of auctions closing and we ask that payment is made in full within 3 working days. Please ensure that you include the exact auction number on all deposits to avoid confusion. It may take a couple of days for your payment to appear at our end if you don’t deposit via ASB.
Payment Methods Accepted:
All of our products come with a 14 day money back guarantee. Note this is a return to base policy, the goods must be returned repackaged and in as new condition. This applies if there is a fault in the product or if for some reason it is not as described in our advert. It does not apply if you have grown tired of the item so please choose carefully and ask as many questions as you like prior to purchase. In addition all our products have a standard 6 month parts warranty.
Goods will be dispatched within two days of payment being received. Most goods will reach the purchaser within three to four days of making payment. However for rural delivery please allow an extra day. If for some reason your goods do not arrive during this time please email or phone us.
Collection of goods
You are most welcome to collect your goods direct from our warehouse. Our hours are 9am to 5pm week days, please phone 09-4431630 prior to coming.