Stores > dtr_palmynorth
About the Store
All dtr’s Pre-Loved products sold on Trade Me come with 3 months warranty (unless otherwise stated), are safety checked, and are of good quality. All new items carry the minimum 12 month manufacturer’s warranty. You can buy any of our fabulous products with cash or major credit cards.
dtr has 22 stores nationwide, an online store and Trade Me stores. We offer a wide range of products including audio visual, whiteware, furniture, fitness equipment, computers and gaming. dtr stocks some of the world's leading brands such as Panasonic, Samsung, LG, Sony, Fisher & Paykel, Haier, Vodafone, Playstation, Nintendo, Xbox, Dixie Cummings and Sleepyhead beds.
You can purchase these products brand new in-store, or Pre-Loved at great discounts. We also offer finance options for our products (easi-own), cash loans between $500 - $5,000 (easi-cash) or rental options.
dtr is proudly New Zealand owned and operated and has been serving New Zealander’s since 1962. Our services cater for both domestic and business customers.
See www.dtr.co.nz for more information on dtr.
Customer Service enquiries
If you have any questions regarding our Trade Me dtr stores please contact us, we are happy to answer any questions. The Trade Me site is monitored Monday – Friday between 9am – 5pm, we will endeavour to respond to your queries as quickly as possible within these hours.
For a full list of store contact details including phone fax and email details please click here
Tax / GST Invoices
We are GST registered and invoices are provided on all sales.
You will be sent an email straight after the auction with payment details and instructions.
Payment must be made within 3 days of the auction closing unless otherwise agreed with the Store Manager.
Payment methods we accept: Direct credit, Credit card (Visa and Mastercard) or cash payments.
Please ensure you provide your Surname and Auction number as the reference for us. This will help prevent delays in processing your transaction.
We allow pick-ups from our dtr stores Monday to Friday between 9am – 5pm. Pick ups outside of these hours can be made by prior arrangement with the Store Manager.
We allow pick-ups from our dtr stores (see above for hours). All deliveries are to be made by arrangement with the Store Manager. Delivery charges may apply.
Pre Loved: All Pre Loved items are covered by a 3 month money back guarantee. With any faulty Pre Loved goods we will endeavour to replace the goods with a same or similar item. If we are unable to supply the same or similar item we will refund your money.
New Items: All new items are covered by the manufacturers warranty. Any faulty goods will be repaired or replaced.
Privacy is very important and we want you to feel secure in your purchase and the trust you place in us with your details. We will never pass on your details to a third party unless we are legally required to do so.
We encourage feedback on your trade but do ask that if there is an issue with your purchase please contact us first rather than respond initially with bad feedback. We will always do our best to rectify any issues you may have. We want to make your shopping experience with us a great experience and hope to trade with you again.