Postal Address: PO Box 58-386 Botany Downs, Auckland.
Business Hours: Monday - Friday: 9am - 5.30pm. Saturday: 9am - 4pm. Sunday: closed.
About the Store
JingHong Pty Ltd was established in 2002 and specialized in supplying high quality Bathroom, Kitchen and other building hardware products to builder, renovator and home owners. We are renowned among our customers for the prompt and satisfying after sales service. A near perfect feedback record on Trade Me — you can bid in 100% confidence.
a. Bank Deposit / Internet Transfer ASB Bank 12-3056-0829276-000
We will ship the goods as soon as the payment comes through. We use Fast-way Courier for smaller goods and Streamline Freight for heavier ones. Pick up is preferred for fragile goods. We undertake the risk during delivery for you. If you received the goods damaged, we will ship you another one free of charge or a full refund.
Please refer to the description of each specific product for different length of warranty periods. An invoice is to be presented for all warranty claims. All hardware products are subject to manufacturer's warranty and we direct all claims to accredited agency without being directly liable to purchaser. Damage to or misuse, negligent installation or operation, inadequate packaging, cleaning or maintenance, unauthorized modifications or addition voids warranty.
Returning & Refund
We offer full refund on returned products as long as they are in re-sellable condition and original package within 7 days of purchase. Proof of purchase needs to be presented before any return and/or refund can be processed. Any returns after the 7 days period will incur a 20% restocking fee, provided that the return products are in re-sellable condition and original package. No return or refunds if products have been used or damaged. No return or refunds after 30 days of purchase.
While we endeavor to satisfy our customers with best possible products and pre/after sales services, if you believe we need to improve further or have any concern please do not hesitate to contact us.