About the Store
We specialise in bathroomware, flooring, storage, furniture, homewares and leisure goods all at outstanding factory direct prices. We pride ourselves on high quality products, honesty and excellent service. We have over 20 years of experience.
We are Kiwi owned and operated and located in Takanini.
Our people are talented, trained and approachable. They all display a high standard of customer care. We guarantee your satisfaction.
Hours of operation:
Monday to Friday 8.00am-5.00pm
Saturdays 10.00am - 3.00pm
Closed Sundays and Public Holidays
Our Trade Me page is managed Monday to Friday 8.00am – 4.30pm. We will endeavor to answer all questions, emails and winning auctions within the same working day. If an auction is won after 4.30pm contact will be made the following working day.
Standards and Quality:
We import and sell high quality items. If you purchase an item from us and it is not to the standard described we will ensure this is put right. We only sell quality and our feedback shows this. We ensure every item we list is as detailed as possible.
GST Tax Invoices:
We are a GST Registered Company and a GST Invoice will be provided with every sale.
Collection and Payment:
Payment instructions will be sent to the winning bidder as soon as possible after an auction has closed. If you win an auction over a weekend or public holiday, payment instructions will be forwarded on the next working day. Please ensure you quote your auction number when making payment to enable quicker handling of your item/s. Our bank statement is checked once a day.
Smaller items are sent via courier and all larges items are sent via freight forwarder. All goods are sent once the funds are showing and cleared in our account. Standard delivery turnaround is 2-3 working days but delays can happen. For rural and outer island deliveries please allow 3-5 working days. Freight charges are on account of the consignee.
A standard 30 day right of return is offered on all goods purchased. Freight will be at the cost of the purchaser for items returned.
We encourage feedback on your trade but do ask if there is an issue with your purchase, you contact us first and give us an opportunity to correct any issue rather than placing negative feedback initially.
Quotes from our Feedback page:
“Excellent trader. A few issues with the product, but - it was the "putting right" that counted and this trader sorted the problems very quickly. Would definately trade again. Thank you.”
“Fantastic trade, so quick and easy, very quick postage, these are suppose to be seconds but am very happy with the sink, cant tell why! Great price, highly recommended. Thanks heaps :)”
“Hi Thanks so much for the beautiful chocolate chair, delivered to me!!! Really happy with the service I received from thiw!!! Fantastic service!!!! Thanks so much!!!”
“Love the table and the drawers - thanks for offering such great pieces at great prices and for your help and good communication!”
“Fantastic Service purchased a bath turned out to be damaged once unwrapped one call phone call and it( not too mention the follow up phone calls on their part to check that everything was OK) was all sorted replacment received following morning. You can't ask for better service than that. Would definitely use again”