Listing #: 2867422396
This is a The Spa Shop store listing - View store
Business name: THE SPA SHOP
Location: Koutu
Bay Of Plenty
About: There is no spa or pool we cannot fix!! No secondary company's to get in to fix the tricky electronic parts. WE DO IT ALL! At a fantastic price.
Services offered: We can repair anything! We trade in old spas , sell refurbished spas&new Fix leaking spa pools. Repair faulty spa pools Great friendly service
Areas serviced: Anywhere in New Zealand (Top rates)
Availability: 7 days a week servicing ,and repairs Ring; 079200SPA (772)
079200SPA (772)

We are Rotorua's Local HOTSPRING SPA dealer and Repairer!!

We sell used and new parts and anything to do with spas and pools...

We can repair any spa pool here in New Zealand.
No mucking around with secondary companies to do those tricky electronic repairs WE DO THE LOT!

We also stock a lot of Refurbished spa pools ready to be sold!

we also offer spa transporting! are you moving and want the spa to go with?give us a ring for a free quote!


Hundreds of second hand parts available at a price no one can beat!

Spa quip
pulsar series
spa power
Hot springs
Spa pool factory


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Expires: Fri 11 Feb, 1:10 pm

100% from 18 reviews.

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Amazing service and great pricing and support. Definitely check these guys out for any repairs before paying for a new part! Couriered my unit to them and returned repaired for 10% of the quoted new price in Auckland. Cannot speak highly enough of this business.
mod22 (439 439 positive feedback) Address Verified Oct 2019  Wed 01 Jan
this spa shop is fabulous, sent part from Auckland, was fixed and sent back in a couple of days, great price and great service, thanks team at the spa shop my spa is humming away nicely
louise8882 (26 26 positive feedback)  Mon 23 Sep
Bought a Spa from these guys and the "Blower" went faulty within a couple of months. I contacted Stuart at the Spa shop and Stuart could not have been more helpful. A new "Blower" was ordered, free of charge and when it arrived he had one of his colleagues, "Jonny" come and fit it also free of charge. You can trust these guys and would recommend them to anyone. Will use theses guys again.
bubbles3173 (15 15 positive feedback)  Wed 23 Aug
Stu and the team provide a great service - They moved a Trade me purchased spa for me from Auckland to Shannon with great care and communication and obviously having all the right gear helps. Stu was also very helpful when I had to talk to him soon after with a teething problem. 110% recommended. Thanks :-)
junyarz (303 303 positive feedback) Address Verified Apr 2019  Fri 02 Dec
Awesome guys, fast and efficient move of my Happy Kiwi big spa pool from Auckland to Hamilton and at a very reasonable price. Great to work with and good communication from pickup to delivery. Will use them again. What more can I say, I am a happy Kiwi.
tradeco (767 767 positive feedback)  Wed 16 Nov
Awesome service from Stu and the team. I phoned Stu to talk about a replacement part for our spa as we had been told it couldn't be fixed, he said send it over and he'd take a look at it as he was sure it could be fixed. Within no time we had the repaired part back for about a third of the cost of a new part. We are very happy customers :-)
maddysdaddy (59 59 positive feedback)  Mon 15 Feb
I purchased a replacement heater element for my spa. The Spa Shop fitted it & returned it quickly, they where extremely helpful and prompt with communication. I can highly recommend them and will be recommending them to all who needs spa parts. I will definitely use them again!. AAAAA++++++
ms-pippy (127 127 positive feedback) Address Verified Sep 2018  Wed 27 Jan
Excellent knowledgeable service. Many thanks
maccachic1 (314 314 positive feedback)  Wed 10 Jun
I desperation I rang this very helpful person about 10pm Saturday night. He was very happy to give me advice to rectify my issue with my spa, (error code 4). After following his instructions, which were very easy to understand, the problem was rectified. I would 100% recommend using his services for all your spa needs! This kind of help is remarkable!
schmarky (184 184 positive feedback)  Mon 08 Jun
Very happy with Stu and all the team, would recommend them to anyone. Great communication and service made the whole process simple and quick turn around too. Thanks again, Phil from Hokitika.
78bronco (37 37 positive feedback) Address Verified Aug 2018  Mon 16 Mar
Many thanks to Stu and his guys. Stu certainly gives you the right advice and isn't trying to rip you off and takes the time to explain and answer questions even the dumb ones. Very refreshing to have someone explain what can be the confusing stuff around water treatment. Highly recommend this company, good to see a new company with old fashioned values. Dave
djx2 (113 113 positive feedback)  Sat 07 Mar
These guys are great certainly no their stuff. Thanks Stuart didn't mind the trip to Roto Vegas. Trouble with your spa don't look past these guys.A1 service and price. SSKK Auckland.
sskk (190 190 positive feedback) Address Verified Jan 2020  Sun 05 Oct
Stuart and team thank you so much for your professionalism and helpful attitude I would recommend you guys to anyone so bid or use their services with confidence AAA+++ Thanks again Dion
biggles14 (443 443 positive feedback) Address Verified May 2019  Thu 02 Oct
Stuart's service exceeded expectations. He is extremely polite, pleasant and very knowledgeable. Had our problem fixed for a fraction of the cost other firms had quoted. Trust in this firm as I am confident they will provide the best possible service. Thanks very much.
trailtikes (250 250 positive feedback)  Wed 27 Aug
Awesome service from Stewart! Great follow up and communication! Thanks heaps for the spa, is awesome. Perfect for these winter nights. Will definitely be recommending to others. Thanks heaps for everything :)
meekz2 (216 216 positive feedback) Address Verified Aug 2018  Thu 29 May
Stu was very helpful when I needed a spa pump refurbishing. We live in Australia now and I needed someone I could trust with the job, as I was not there to look after it myself. Originally we thought we were up for a new pump, but after a few patient phonecalls with Stu, he reassured me that he could refurb our existing unit. He was also able to supply additional ancilliary parts and made the whole process very simple. I would definitely recommend his services. Thanks Stu!
ddk_dive (36 36 positive feedback)  Tue 06 May
Stu says he can fix anything on a spa, he sure can?? We were exceptionally happy with job done for us and would definitely use North Island spa again ahead of anyone else. Kept in contact whilst working on the job, kept us well informed of outcomes and went the extra mile to sort our issues.
araemo (3 3 positive feedback) Address Verified Aug 2018  Mon 05 May
Great service. Provided honest advice and a fair repair price. Would recommend to anyone needing their spa pool fixed.
johnandpaula (161 161 positive feedback)  Sun 16 Feb
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