Contact Us

Latest Announcements

10 December - Scheduled maintenance
Trade Me will be unavailable on Tuesday, 11 Dec between 3am and 6am for scheduled maintenance. All auctions that are due to close between 3am and 6am will be extended by four hours. We apologise i... (more)

30 November - Buyer Protection policy updated
As we announced on 15 November, today we’re making some small changes to the Buyer Protection policy. Along with some small wording adjustments, the main changes are:

• ‘Faulty goods' will be e... (more)

We've updated our help pages – check them out first to see if they can answer your question. To contact us, please fill in the the details below, providing as much information as possible, and we’ll aim to get back to you within 3-5 days.

For your security, please don't enter your credit or debit card number into the form.

If you're a reporter and need our Media team, please head to the media enquiries page.