Contact Us

Latest Announcements

18 September - Update to our ‘Contact us’ page
We’re updating our 'Contact us’ page to make it easier and faster for you to get help if you need it. It means your questions get to the right people, with the right info.

This is live in our H... (more)

2 September - GST changes for international purchases
As per the recent change in legislation, from 1 December we will be collecting NZ GST of 15% for all Trade Me purchases from any international seller to a New Zealand buyer.

Here’s what you nee... (more)

Privacy policy

We've updated our help pages – check them out first to see if they can answer your question. To contact us, please fill in the the details below, providing as much information as possible, and we’ll aim to get back to you within 3-5 days.

For your security, please don't enter your credit or debit card number into the form.

If you're a reporter and need our Media team, please head to the media enquiries page.

Privacy policy  (change topic)