Hours of Operation: Monday to Friday: 9.00am to 5.00pm Weekends and public holidays: Closed Customer Service: All emails, questions and queries will be happily answered as soon as possible during our business hours. If you have not received any response within 2 days of sending, please check your junk inbox. If you don't get a response from us, it is because we didn't receive your email. Please email us again or phone us, especially if this is an urgent matter. We love to help out, but if mistakes do happen, please give us a fair chance to rectify the problem. Tax/GST Invoices: We are a GST registered company and all our Sales come with a GST Invoice. Payment & Methods: Payment instructions are sent to all winning bidders on completion of auction. Please ensure that you use the invoice or auction reference number when making payment to avoid confusion. Payment may be made using Internet Banking or Paynow. Layby is not available. Deliveries: All courier deliveries are sent the sa