Book a courier
How do I use ‘Book a courier’?
What our customers say
Trade Me has got it right with the ‘Book a courier’ service, it is brilliant! So easy to use, extremely reliable, efficient couriers and cheaper than standard post. This new service has made my life a lot easier, a click of a button and collection is made from my front door step and can be tracked until delivery. Thanks Trade Me!
What a great enhancement this ‘Book a courier’ function is. Without any work at my end, I can now access and offer competitive courier rates and options to my Trade Me customers. I no longer need to head to the Post Shop, as with a few clicks of my mouse the courier is ordered and at my front door. All this without me having to research a thing.
A remarkably easy and convenient facility that gives small personal and business sellers access to the kind of discounts in courier charges usually only available to medium and large businesses.
Frequently asked questions
Do I need to be home when the courier picks up my parcel?
No, you can leave the parcel in an easy-to-access place like the front door, in your letter box, or on the back porch. Mention this when you’re booking, and the courier can pick up the item when you aren’t home.
What type of packaging can I use?
You don’t need professional courier bags, but you do need to package your item securely so it won’t get damaged in transit. Old cardboard boxes, shoe boxes, or robust envelopes and shopping bags are great – just make sure it’s going to get your goods safely to your buyer. Wrapping in supermarket bags, tissue paper or newspaper isn't suitable.
Can I have my item picked up from an address other than my home?
Yes, when confirming your booking select the address you would like the item picked up from. It could be your work or friends house, just add any details about where the item will be left.
How do I know what shipping costs to charge the buyer if I haven’t booked the courier yet?
When creating a listing you can use our calculator to get courier estimates for your items shipping cost. These can be calculated from your package size and weight and provide multiple estimates for buyers to pay. Note that these are only estimates and may vary based on final courier details.
What happens if I need to change or cancel my booking?
If you need to change or cancel your booking you will need to contact the courier company it was booked through. Contact details for NZ Post or Aramex will be provided on booking - contact them with your tracking number and they'll be able to help.
What happens if I miss a pick-up time or need to re-arrange?
If something goes wrong with pick-up you’ll need to directly contact the courier company it was booked through. Contact details for NZ Post or Aramex will be provided on booking - contact them with your tracking number and they'll give you a hand.
For more info check out our 'Book a courier' help section.
*Rural surcharges apply. Prices will vary depending on the size, packaging and location of the recipient. Maximum parcel weight is 25kg. Carrier exclusions apply on certain goods.
Terms and conditions apply.