Project Manager

Project Manager & Business Analyst – Auckland

Project Manager & Business Analyst – Auckland

Drive meaningful change. Shape how we work. Help deliver the next chapter of Wilson Parking NZ.

We’re looking for a highly capableProject Manager & Business Analystto join our Auckland team. This is a pivotal role for someone who thrives on solving complex problems, driving organisational change, and delivering projects that improve how our people, systems, and operations work together.

About the Role

Working across allbusiness functions — including operations, digital, customer, IT, HR and finance — you’ll help deliver initiatives that support Wilson Parking NZ’s strategic priorities. While the role reports into Digital, its scope is fully cross-functional.

You’ll turn ideas into reality by analysing how we work today, designing smarter future-state processes, and ensuring improvements are embedded and sustained. Projects will span operational excellence, digital transformation, systems optimisation, and people & culture change.

What You’ll Do

Project Management

• Lead projects from initiation to completion
• Drive timelines, budgets, quality and accountability
• Coordinate cross-functional teams and manage dependencies
• Identify and mitigate risks early
• Provide clear reporting to support decision-making

Business Analysis

• Capture and validate business and technical requirements
• Analyse current processes and design improvements
• Translate needs into functional/system specifications
• Support testing, change management, and post-implementation reviews

Change Enablement & Delivery

• Champion new ways of working and guide teams through change
• Facilitate workshops and build stakeholder buy-in
• Maintain momentum, unblock issues, and communicate clearly
• Apply strong change pacing, recognising when to push, pause or support teams through resistance

About You

You’re proactive, delivery-focused, and comfortable balancing strategic thinking with hands-on execution. You listen deeply, bring structure to ambiguity, and keep people and customers at the centre of your approach.

You’ll bring:

• 4–6 years’ business analysis experience in regulated industries
• Strong project management experience (certification ideal but not essential)
• Experience in process improvement, stakeholder engagement and operational analysis
• Exposure to digital transformation, CRM, automation or optimisation
• Experience in service-based environments
• Knowledge of Agile or hybrid delivery approaches
• Advanced Microsoft 365 skills (ideal)
• A customer-led, adaptable mindset

Why Join Wilson Parking

• Supportive, people-first culture
• National career development opportunities
• The chance to drive meaningful operational and digital change
• A role where your impact is visible and valued

Our Values

Integrity

• Leadership
• Customer
• Innovation

If you’re ready to champion smarter ways of working and help shape the future of Wilson Parking NZ,we’d love to hear from you. Apply now.