DHL Mail Service (tracking included, delivery would be made by New Zealand Post).

Orders typically arrive within 1-4 weeks.

Mail Your Return To:

BHFO, Inc. Attn: Returns Department 4520 20th AVE SW Cedar Rapids, IA 52404 USA

We want you to be completely happy! If for any reason you are not happy with your purchase we will gladly accept returns (excluding swimwear and intimate bottoms, health, beauty and fragrance items, and perishables). You will receive a full refund for the cost of the merchandise less all shipping costs.

Print a "Returns Authorization Form" - http://tinyurl.com/jx752ex

This form must be completely filled out and included with the returned package.

Item(s) must be returned in original, unused condition within 30 days with original tags/packaging. If there are any signs of wear, heavy perfumes or smoke the item will be mailed back to you. If applicable, any protective inner lining must be intact. Intimate apparel bottoms including panties and swimwear bottoms are non-returnable.

When we receive your package we will process the return within 14 business days. You will receive a refund for the purchase price less all shipping costs. The Returns Authorization Form must be completed and included in the box.

We want to hear from you! We are dedicated to our customers and want you to have the personal attention you deserve. Not only do we offer incredible pricing, but it is our desire to earn positive feedback from you every day. We continue to make YOU, our customer, our number one priority. We want your continued business! We would love to hear from you if you have questions, suggestions or just want to chat!

EMAIL US

mailto:support@bhfo.com

Please email us comments and questions.

We typically reply to emails within 24 hours during normal business hours.

Our BHFO Customer Service team is at your service.

Monday - Friday

8a.m. - 4:30 p.m. CST

WRITE US

Please address your comments and questions to:

BHFO Inc. Customer Service Team

4520 20th AVE SW

Cedar Rapids, IA 52404

United States