Stiebel Eltron

Payment Instructions are automatically sent to all buyers within a few minutes of auctions closing. Please ensure that you include the exact auction number on all deposits to avoid confusion. It may take a couple of days for your payment to appear at our end if you don’t deposit via Ping.

Payment Methods Accepted:

• Internet Banking
• Ping (Credit Card)

We use a variety of couriers depending on the size and destination of your order. Shipping prices are shown on the listing pages.

We do accept a P.O. Box as a delivery address.

Over 95% of our orders are dispatched the same or next business day after payment has been confirmed. Delays may occur during peak times i.e. Christmas.

Pick-ups are not available.

Returns are permitted within 30 days, however only if unused and in original packaging and complete. This will also attract a 15% restocking fee and the customer must cover the return shipping cost. We strongly advice you contact any questions or refer to our data sheets to confirm what you are ordering is suitable.

Stiebel Eltron NZ Limited 61 Barrys Point Road, Takapuna, Auckland 09 486 2221