*Flat rate repair includes all parts, labour and return delivery. *New arms will always be extra.
ECLIPSE MODEL NOT REPAIRABLE 2018 GHD GOLD NOT REPAIRABLE PLATINUM NOT REPAIRABLE PLATINUM PLUS NOT REPAIRABLE But I do have cables for them
ALL CLOUD9 MODELS ARE REPAIRABLE
Parts Warranty All our parts carry a 12 month warranty against manufacturing defects. If you have any problems just get in contact with us and we'll sort it out.
Disclaimer We are an independent company and we are not associated with GHD in any way. GHD is the registered trademark of the Jemella Group.
Attribute | Value |
---|---|
Business name | RNR Repairs Ltd 021 0663143 |
Location | Te Atatu South, Waitakere City, Auckland |
About | We do any out of warranty repairs on genuine GHD and Cloud 9 hair straighteners. Also authorised for Wahl, Kitchen Aid, & Krups Repairs |
Services offered | We carry a comprehensive range of new and used spare parts. Hard to get parts can be sourced from the UK. All work done by qualified registered techs. |
Areas serviced | Service available to all members in New Zealand and Australia Address for repairs is RNR Repairs Ltd, 83 Tirimoana Rd, Te Atatu Sth, Auckland 0602 |
Availability | High speed turnaround, most jobs will be repaired the day they arrive and sent back the following day. ADDRESS IS 83 Tirimoana Rd, Te Atatu Sth |
Reviews
d****0 (150 Monday, 19 August 2024 )I just received my Cloud9 straighteners back after Ross fixing them. Amazing service. Sent from Wellington to Auckland on Wed, back fixed by Monday. Thanks Ross!!
p*******1 (76 Monday, 13 November 2023 )Thankful there is someone out here who can fix these, and not increase the landfill. Great service, wonderful to have my cloud 9's back. Took approximately 1 week turnaround returned. Definitely recommend. Thanks heaps for a great service you provide.
b***********9 (2 Sunday, 15 October 2023 )It's the best services I have ever used and I will continue to use this service in the future.. Thank you for the best services...
n*******n (20 Wednesday, 8 December 2021 )Thank you so much for repairing my straightener. Amazingly fast repair, turnaround was only a couple of days! Great quality and great service too, including a complimentary bag. And excellent value for money, so much better than buying a new one! I wish I had done this sooner
j******6 (629 Monday, 11 October 2021 )Super fast, stress free repair service. Was great that GHD's could be repaired rather than going to landfill like so many other modern appliances. $75 was well worth paying and they arrived back in a couple of days. Good communication via email made everything easy. Thanks jb
s******e (1498 Friday, 16 April 2021 )Excellent fast service - highly recommend - don't buy new GHD's if they can be repaired. :)
d***4 (148 Saturday, 6 March 2021 )Brilliant and fast service highly recommend to use service if you have a hair straight that needs fixing. Thanks again Christina
z****1 (2043 Thursday, 7 January 2021 )Recieved my straighteners today...thank you !!! I've used Ross's service's four or five times now. (my daughter's straighteners included). Ross always goes the extra mile .. ROSS is The Good Hair Day GOD .. he needs his own tshirt! ?
n*****d (66 Thursday, 11 June 2020 )Outstanding service..Thank you so much
b*****1 (627 Wednesday, 28 August 2019 )Thanks again for your great service Ross. I have had the same straighteners for 10 years and thanks to you they are just like new again. Also,I really like the new storage/travel bag :)
s**********7 (555 Wednesday, 21 August 2019 )Awesome service, I thought I would have to throw my Cloud 9's away but was glad to find this service. They were delivered back to me in no time at all. Thank you.
k*****i (167 Saturday, 10 August 2019 )WOW WOW WOW. Ross you are a leeeegend. Super cool guy, amazing quick turnaround. Good service is hard to find these days, thanks for restoring my faith!!
r******2 (48 Thursday, 6 June 2019 )Absolutely amazing service!! Very easy to deal with and SUPER speedy repair and return. Highly recommended!
j*****1 (36 Thursday, 6 June 2019 )Amazing service. Ross was very quick with his communication, fixed my GHDs in less than 3 days and even provided a new NZ plug for them. His service goes above and beyond, would highly recommend.
m*****6 (27 Wednesday, 8 May 2019 )Absolutely Fantastic Service - Sent, Fixed & Returned in 3 days. Even supplied a cover and cleaned, looks brand new. Thanks So Much Ross
s*****i (17 Friday, 3 May 2019 )Amazing!! Sent ghd on Wednesday, got them back repaired on Friday!! Amazing service. Would definitely recommend :)
j*****a (183 Tuesday, 16 April 2019 )Sent my Cloud 9's to Ross Thursday lunchtime, had a txt Friday morning to say they were fixed & I received them back on the Monday morning in a lovely heatproof bag. Cannot thank you enough for your fantastic service Ross, they work perfectly now & I couldn't be happier. Highly recommend RNR Services to all.
m*****e (29 Sunday, 27 January 2019 )Excellent service & quick turnaround time. Definitely recommend RNR Repairs for fixing cloud 9 straightener
h********a (1657 Thursday, 17 January 2019 )Excellent efficient service, superb friendly communication. Would highly recommend Ross for repairs. Thank you so much.
l******2 (61 Friday, 11 January 2019 )5 star service! Thank you Ross at RNR Repairs for being so efficient and easy to deal with. Sent off my GHD for repair on Monday and received it back on Wednesday! GHD works like brand new. Couldn't be happier :)
n******i (33 Monday, 10 December 2018 )Super fast, friendly service and excellent communication. GHDs are good as new. Thanks :)
d*******1 (119 Friday, 30 November 2018 )Wow, fantastic service and extremely quick, same day turn around. Thank you for fixing my GHD and also for the heat proof bag. Many thanks Ross
4*******a (79 Thursday, 8 November 2018 )GHD's fixed and fast service too - would definitely recommend, thanks so much Ross
r****3 (96 Monday, 24 September 2018 )Thank you very much for the excellent service. Very happy and grateful for the cover will highly recommend to others.
k***7 (38 Thursday, 9 August 2018 )Thank you so much for fixing my Cloud 9 straighteners Ross. Love the heat proof bag. Excellent service. Really quick turnaround. Would highly recommend.
a*****2 (126 Tuesday, 31 July 2018 )So happy with this service!. My GHD was fixed and returned so quickly. Thank you Ross :) Highly recommend using this service, he is quick with repair and prompt with communication.
b******d (53 Wednesday, 11 July 2018 )Thank you!! I was only without my straighteners for 3 days and when I got them back they were working like new! Amazing!
e********2 (712 Monday, 14 May 2018 )Excellent service - Thank You so much I had set of GHDs repaired as well as set of Cloud 9 - both are going as good as new - Thank You Ross, I would recommend RNR Repairs to all other members. Cheers DEBZ
m*******l (769 Wednesday, 9 May 2018 )Thanks for the repair on another set of GHD's that have died, quick and easy service, love the heatproof bag touch this time!
h***s (40 Tuesday, 8 May 2018 )Thank you so much for fixing my GHDs and the heat proof bag. Excellent service
s******2 (613 Friday, 30 March 2018 )Life saver...great service and thank you for the heat proof bag. Highly recommended.
k***m (84 Wednesday, 20 December 2017 )I am so impressed his professionalism. It only took a day to fix and two days to receive the repaired GHD back. Super highly recommended. Thank you, Ross!
l****g (38 Tuesday, 12 September 2017 )Great service! So cheap and done in 1 day complete with a heat proof bag. Would highly recommend!
a*******d (57 Thursday, 7 September 2017 )GHD's fixed in a few hours, Really good service and even received a nice case for the GHD's.
b*****e (211 Wednesday, 6 September 2017 )So nice to have my GHDs repaired so quickly, no waiting for two weeks.I also ordered spare parts which were sent out so quickly. thanks!
p**********y (26 Tuesday, 15 August 2017 )Amazing to deal with! So happy with the service provided, very fast turn around! Highly recommend!
n*******a (42 Saturday, 22 July 2017 )Excellent service. Quick turnaround. A+++ trader. Highly recommended.
c********4 (564 Friday, 14 July 2017 )This is such a great service. Here i was thinking i had to replace my GHDs. They were returned like new. Such fast service, sent on the Thursday they were back early Monday morning. Totally recommend this service. You will not be disapointed. Thankyou very much.
m*****1 (66 Monday, 3 July 2017 )Excellent all round! Very prompt communications and repair job! Good value for money. Lovely touch with the heat pad/bag. Thanks A+++
a******a (628 Tuesday, 6 June 2017 )I'm so pleased with the awesome service from Ross and more than happy to recommend him to others. After fast and clear communication to discuss the problem and price, I sent my broken Cloud Nine straighteners to be repaired, they were fixed and returned within days, carefully packaged and with a nice new heat protective bag. Well worth the repair price considering the high cost I have avoided to purchase these new. Thanks again Ross.
t*******2 (63 Thursday, 25 May 2017 )Super fast and professional. I dropped my GHD off on Tuesday night and it was delivered back to my house on Thursday afternoon working better than ever. Was also surprised that when I opened the package, it was wrapped safely in bubble wrap and in a new heat resistant pouch. Very happy with the service and communications from Ross and would highly recommend him to others.
n****3 (177 Friday, 5 May 2017 )SO QUICK! Would happy send straighteners up north to be fixed than get fixed here, came back super quick, all tidied up and in a new heat proof bag. They look brand new :)
t*******0 (13 Friday, 5 May 2017 )I just wanna say a big thank you to ROSS. He was sooo easy to deal with on fixing my cloud 9 wide straightener.. i sooooo appreciate the fast handy work you did and also i thank you for the heat proof pouch..!!! Your a champion.. i will definitely hold onto your card and i will definitely recommend you to all my friends.. thank you sooooo much ????
p*********y (491 Wednesday, 3 May 2017 )AWESOME :) Friendly communication super fast service!!! Cloud 9 straighteners came back fixed, cleaned and in a handy little heat-proof bag. Thanks so much Ross - you are a legend.
t********9 (437 Thursday, 20 April 2017 )Wow outstanding service! Excellent communication and super speedy return.....sent Tuesday from Wgtn received them back Thursday! Brilliant repair job even sent a free heat bag! Wrapped to have my GHDs working again and so reasonably priced. Highly recommended. Thanks Ross :)
b*****k (142 Saturday, 8 April 2017 )A fantastic repair job! Thank you so much for the quick repair and the extra care to return them carefully packaged. I highly recommend this trader, excellent communication and Five Star service! I am stoked to have my GHD;'s repaired.
e*****s (285 Wednesday, 29 March 2017 )THE MOST AMAZING REPAIR SERVICE! I just can't rave enough about how impressed I was with this repair service. They were amazingly quick to respond to my initial query (about 5 minutes), they were super quick to repair my GHD (one day), and incredibly quick to return it (the next day). The price was great, the service was great, and it was a fantastic experience. My straighter has never worked better before, and I just can't thank you enough. Couldn't recommend more highly!!
.*******. (94 Friday, 17 March 2017 )So quick and efficient. Fixed mysame straighteners twice over 4 years!
k**********i (382 Friday, 10 March 2017 )Awesome service and communication. Prompt repairs and returns. Already recommended to others. Thanks for the great work!
f******i (995 Friday, 17 February 2017 )Fantastic service...superfast repair and delivery...highly recommended to all GHD users +++++++++