Our vision and values

Who are we? We are Trade Me. We're part of an exciting industry and we have great prospects. We're a fun place to work. But regardless of our past successes, we understand that our future depends on continuing to be relevant, useful and good value to our members.

We're also a commercial enterprise, and as such we need to provide a return to our owners.  We're owned by leading global private equity advisory firm Apax Partners.

We make money through charging fees for our services and through advertising. We aim to set our fees responsibly, and at a sustainable level that provides great value to our customers. We aim to display our advertising in a responsible way too, minimising disruption to our users.

Our vision and values

Our vision is to be 'Where Kiwis look first'. We want to be the first place that Kiwis find a job, a rental property, their new house, new car, the first place Kiwis want to work and where they go first to buy and sell new and used items.

As well as our vision we've identified four values that do a pretty good job of summing up what’s important to us, and who we aim to be.

1. Customer aroha

Our customers are at the heart of what we do. They're part of our community and we’re part of theirs. We understand how they tick. We deliver them things that are valuable, empowering and easy to use.

2. Hunger like Ed Hillary

Like Sir Ed, we’re ambitious but humble. We deliver. We love learning and we relish taking on challenges. We take risks, and we’re not afraid to learn from failure.

3. There's no 'I' in Trade Me

There is collective strength in the diverse strands of what we do. We get a kick out of achieving things together. We're united, but not afraid to challenge each other.

4. Don't be a dick

We’re straight up, transparent and we do the right thing. We cherish individuality and treat people with respect. And we maintain a healthy sense of humour.