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Description
BRAND NEW Please allow 4-7 working days for delivery This item is shipped from our NZ warehouse
Foundations of Lodging Management by David K. Hayes
ISBN: 9780132560894 PUBLISHER: Pearson Education (US) FORMAT: Hardback PAGES: 456 PUBLICATION DATE: 28.02.2011 DIMENSIONS: 283mmX220mmX20mm 1021grams
DESCRIPTION: Written in an easy-to-read, easy-to-understand style, Foundations of Lodging Management, 2e explores how the lodging industry and the hotels in the industry operate. KEY FEATURES: With coverage of both small and large hotels, it addresses each department, including the front office, sales and marketing, housekeeping, maintenance and more! This edition features more on green initiatives, expanded discussion of revenue optimization, and an updated Front Office Simulation that helps students learn how to manage a hotel's front office and better understand the complexity of the entire property.
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