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New copy - delivered FREE to any NZ address in 7-9 business days

The Second Edition of this classic resource on conflict resolution combines research- conceptual models- practitioner experience- and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them- their colleagues- and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model- includes new tools and techniques- shows how to develop conflict competent teams and organizations- and offers a new online assessment....
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  • Store location: United Kingdom

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