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In todays volatile work environment- avoiding disaster is more important than ever. Crisis Management helps managers identify- manage- and prevent potential crises. Full of tips and tools on how to prepare an emergency list and how to utilize precrisis resources- this book shows managers how to shepherd their teams from crisis to success. The Harvard Business Essentials series is designed to provide comprehensive advice- personal coaching- background information- and guidance on the most relevant topics in business. Drawing on rich content from Harvard Business School Publishing and other sources- these concise guides are carefully crafted to provide a highly practical resource for readers with all levels of experience and are especially valuable for the new manager. To assure quality and accuracy- a specialized content adviser from a world-class business school closely reviews each volume. Whether you are a new manager seeking to expand your skills or a seasoned professional looking to broaden your knowledge base- these solution-oriented books put reliable answers at your fingertips....