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The Relational Manager: Transform Your Business an
by Michael Schluter

ISBN: 9780745953687
PUBLISHER: Lion Hudson Plc
FORMAT: Paperback
PAGES: 192
PUBLICATION DATE: 1.08.2009
DIMENSIONS: 216mmX138mmX11mm 249grams

DESCRIPTION:
This inspiring new approach is based on extensive research by an expert on relationships and supported by a wealth of statistics and case studies. Relationships are at the heart of all that we do and achieve, indeed our very identity. When relationships are neglected in a business context, the authors argue, they lead to poor health, ineffective management and low output at work. The authors focus on 5 key components of successful relationships and how these can be achieved: - Encounter (personal rather than impersonal contact is best) - Storyline (strength of the relationship over time) - Knowledge (how deeply is information shared?) - Fairness (equal treatment and mutual respect) - Alignment (sharing values, objectives and purpose)

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