Textbook is in Excellent Condition

Pickup is preferred (from the Mt Roskill area)

Whether you're intending on a career in health, education, the social sciences, engineering, business or IT, good communication skills are fundamental to becoming a successful professional. Communicatin as Professionals explains all the key communication concepts and strategies you'll need to know in order to get your message across and to understand others in a variety of settings.

Covering modern communication theory as well as essential practical skills, it examines the everyday communication needs of both students and professionals. Topics addressed include interviewing, writing reports and letters, giving presentations, academic writing, influencing groups and resolving conflict. It also outlines essential tools and techniques such as active listening, assertiveness, verbal and non-verbal communication, and negotiation

ISBN13: 9780170132916 Publisher: Thomson Learning Author: MOHAN ET AL Pub Date: 2007

Used for BUS 291 Communication Processes at The University of Auckland

Retails for $97 at UBS.