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Developing Office SKills:
Nettie Kerr and Barbara Yates
Longman 4th Edition


This edition of the enduring and popular textbook has been thoroughly revitalized an updated to provide a comprehensive informative and student-friendly learning resource. It covers the core office skills Competency Standards and corresponding National Office Skills modules
It also includes customer service and teams and workplace chapter with a wider range of practical activities and topics to simulate understanding.
With clear and simple explanations, this book is a MUST!


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A Great Reference Book & Text for students!
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  • Seller location: Tauranga, Bay of Plenty, NZ

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