Scheduled maintenance

Written by The Trade Me team in Scheduled maintenance at 5:00pm, Tue 12 Nov 2019

Trade Me will be unavailable on Wednesday, 13 November between 2am and 5am for scheduled maintenance. All auctions that are due to close between 2am and 5:30am will be extended by four hours. We apologise in advance for any inconvenience this may cause.

The site went down — sorry!

Written by The Trade Me team in General at 5:00pm, Tue 5 Nov 2019

No, it wasn’t just you! The site went down for about 20 minutes at 4.30pm this evening.

Something went a bit rouge behind the scenes, but we’ve resolved this now and it shouldn’t happen again. We’re terribly sorry, we know it’s not a great experience.

Because this wasn’t planned, listings that were set to close over this time aren’t able to be extended, so have closed. Again, we're sorry about this.  More...

Listing changes for international sellers are live

Written by The Trade Me team in General at 12:30pm, Fri 1 Nov 2019

As we announced in September, from today, international sellers won’t be able to offer auctions, and pick-up shipping options. Ping and Afterpay will also be the only payment methods offered by international sellers.

On 1 December we will be collecting NZ GST of 15% on all Trade Me purchases from any international seller to a New Zealand buyer, and these changes are part of this process.

Payment delays over Labour Day weekend

Written by The Trade Me team in General at 9:00am, Wed 23 Oct 2019

Due to the upcoming Labour Day holiday, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.

If you pay by these methods, payments made after 10:00 pm on Friday 25 October will not be processed until Wednesday 30 October.

If you top up by credit or debit card, your payment will be processed instantly. More...

Changes to our log in page

Written by The Trade Me team in General at 3:00pm, Thu 10 Oct 2019

From today, you might notice our log in page looks a little different. We’ve made some back-end changes to make things more secure, and have given it a re-design while we're at it.

It will be rolled out to 1% of members today, and will be live to everyone in the coming weeks.

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