Paying for imported goods

Payment and shipping details should be agreed upon in advance and confirmed in writing.

Do not use instant cash transfer services such as Western Union, MoneyGrams or money orders. These services are untraceable and very high risk.

Want further assistance?

  • Our 0900 support line is currently unavailable but we've still got our internet connection so flick us an email if you need our help!
  • Email us your questionWe aim to respond within 3-5 days.