Jobs Listing Branding
Company BNT Automotive
Location Queenstown-Lakes, Otago
Listed Wed 14 Feb, 3:19 pm
Type Full time, Permanent
Reference 3999088
Do you enjoy providing excellent customer service and delivering solutions for your customers?

Are you passionate about the automotive industry and want to be part of a dynamic team?

Can you see yourself as a future leader in our business?

BNT Group is a leading wholesale distributor of automotive and commercial truck replacement parts, to trade repairers and resellers, through 54 branches across New Zealand. BNT is a part of the Bapcor Group, a market-leading automotive supplier across Australasia, which comprises Wholesale, Retail & Service companies with a network of over 700 sites across New Zealand and Australia.

Due to staff development, a vacancy has arisen at our Queenstown branch for an Assistant Branch Manager.

This is one of the key BNT branches in the network, with a great team and culture.

The purpose of this role is to support the Branch Manager in the running of an effective and profitable business, with specific accountability for the Customer service, Warehouse & Delivery Functions.

This is a senior role - so experience in a similar role is a firm requirement. Training will be provided, although it is expected that you will be able to "hit the ground running". A defined and achievable career path is available to those with the passion and drive to succeed.

The successful candidate will be able to demonstrate sound leadership skills, coupled with the ability to make considered decisions balancing the best interest of both our customers and the business.

Whilst a background in the automotive industry would be advantageous it is not essential. What is essential is to bring a positive can do attitude and fantastic customer service skills.

Key Responsibilities:

  • Oversee the day to day running of the customer service function, ensuring effective staffing levels and structure are maintained to meet the needs of the customer.
  • Encourage and enhance the sales and service culture within the team.
  • Ensure service levels including delivery times are met or exceeded.
  • Work with the Branch Manager to generate sales through the development of existing customer relationships and ongoing networking, proactively seeking out new opportunities within our marketplace.

Applicant requirements:

  • To be confident and outgoing with an ability to quickly establish strong customer relationships.
  • Demonstrate a high level of sales skill and is be adept in negotiation and conflict resolution.
  • Committed to the team and the company.
  • Effectively communicate with the Branch team and Manager.
  • Must have a current full clean NZ Driver's License.

In return BNT offers an industry leading salary and achievable bonus structure and the opportunity of becoming a member of a pro-active, positive organisation.

Applicants for this position should have NZ residency or a valid NZ work visa.