Jobs Listing Branding
Company AA
Location North Shore City, Auckland
Listed Mon 12 Mar, 1:29 pm
Type Full time, Permanent
Reference 12688
Our Customer Contact Centre is the core of many of AA services, responding to a variety of calls. The Customer Contact team is both helpful and honest; they are trusted in maintaining memberships and answering a multitude of queries.

We currently have a full time opportunity for a motivated and enthusiastic Customer Service Representative working 80 hours per fortnight in our Customer Contact Centre (CCC) based on the North Shore.

As a part of our 2017 CRM Contact Centre award-winning team you will represent AA membership; exciting members by involving them in our many benefits, and caring for personal accounts with integrity.

You need to be a people person and a natural communicator; your efforts will not only reward you but will genuinely help others who are in need of professional, friendly and efficient service. You will be highly motivated with drive and energy.

You will have the following:

  • A 'can do' attitude and tactile approach
  • Proven customer service experience and sales background
  • Excellent communication skills
  • Strong organisational and computer skills

In return we provide an excellent training plan and the chance to further your skills with the AA. We are proud to offer employees a level 3 NZQA Certificate in Contact Centres, through our education programme with Skills.

With almost 1000 employees the AA cultivates a strong team culture; where there is always support in your development and progression

As an employee you will benefit from discounts on AA products and have access to free AA membership.

If this sounds like you apply online today! Join our team of experts.