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Company Concentrix
Location Wellington, Wellington
Listed Mon 6 Aug, 2:34 pm
Type Full time, Permanent
Permanent Full-time hours with additional shifts available
Support one of the largest technology companies in the world
Monthly bonus based on performance

We are looking for tech savvy individuals to bring their drive and enthusiasm to help customers in need!

We run a contact centre on behalf of one of the world’s leading technology companies, helping their clients across New Zealand, Australia and beyond. We are adding more full-time inbound Customer Service Support Specialists to our telephone-based team to provide the supreme service and responsive assistance our clients customers.

Every call is a different person with a different need, so you will get to spend the best part of the day interacting with real people and being their hero. We provide a world class service and the training you need to be the best in the business. Are you ready to level up your career by becoming a hero in a headset?

Here's what you'll get from us:

Opportunities to progress your career with ongoing training and support
Reasonable hours – we operate on a rotating roster from 9am to 9pm
Regular events, awards, team incentives
Job satisfaction and a team who are proud of what they do
Monthly bonus based on performance

And here's what we'll need from you:

Outstanding communication skills including clear and articulate verbal, listening and written competency
Driven to assess and evaluate customer needs by listening and asking questions
Ability to articulate information so that it's easy to understand
A good understanding of modern technology
Natural at multi-tasking and can work under pressure
Attention to detail in capturing customer information accurately
Driven to deliver customer solutions

When you begin you will be given paid training in both a classroom and on the job.

You must be a New Zealand Citizen or hold NZ Residency to be considered for this role.

Applicants for this position should have NZ residency or a valid NZ work visa.