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Jobs Listing Branding
Company Latitude Financial Services
Location Auckland City, Auckland
Listed Mon 6 Aug, 5:12 pm
Type Full time, Permanent
Reference R2058
Latitude Financial Services is a leading consumer finance provider in Australia and New Zealand and we're growing every day. This means we're looking for people to join our team. You bring a great attitude and the motivation to succeed and we'll bring the commitment to your success. Join us and discover what you're capable of.

We currently have multiple permanent opportunities for passionate customer service agents.

This is a part-time opportunity offering 20 hours per week. You must be available to work Friday-Monday on a rotating roster.

As an Inbound Customer Service agent you will provide exceptional service to all customers and merchants by assisting with a range of inbound inquiries, supplying correct information, assessing credit card applications and making timely analytical decisions whilst portraying a professional image as first point of contact.

About you:

You will ideally have previous industry or call centre related experience and enjoy working in a fun and collaborative call centre environment. In particular you will have:

  • You will have excellent communication and have the ability to grasp new information quickly.
  • Strong problem solving skills and have the ability to remain calm and professional in challenging situation
  • Ability to navigate multiple systems and applications is a must.
  • Flexibility to work additional hours as required
  • Solutions focused
  • A fantastic attitude

What do we offer?

In return, Latitude will provide you with the tools you need to succeed. You will be provided with comprehensive induction and training program will assist you to progress your career throughout our business

A central location near the waterfront with retail shops, cafes, gyms, public transport and a supermarket just a stone's throw away

You must be a Permanent Resident of New Zealand or a New Zealand Citizen to be considered for this role. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

Applicants for this position should have NZ residency or a valid NZ work visa.