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Jobs Listing Branding
Location Manukau City, Auckland
Listed Thu 9 Aug, 11:03 am
Type Full time, Permanent
Reference JNG79593
Customer Service Representatives
Evening shift staff required!






  • East Tamaki location
  • $44k - $46k per annum
  • Mon- Sun rotating rosters - start time between 10am-2pm for an 8 hour shift







My client:

My client, a global domestic appliances brand that designs, manufactures and markets their products, is after a number of Customer Service Representatives to join their evening shift team, who will provide exceptional service to their global consumer database of retailers, commercial, technicians and individual customers.



The role:



The position will see you answering a high volume of inbound phone calls from customers providing information on product and service enquiries, troubleshooting and service bookings. You'll be tasked with pre-purchase enquiries, booking repair technicians and resolving customer issues on a daily basis so you'll ideally enjoy speaking to individuals from all walks of life - and managing their complications!



The successful candidate MUST meet the following criteria:



  • NZ citizen or permanent resident
  • Available to start on the 27th August 2018
  • At least 2-3 years' of contact centre experience
  • At least 5 years' customer service experience
  • Clear communication skills
  • Empathetic and understanding nature
  • Passion for providing effortless customer service
  • Excellent verbal and written communication



Benefits of this role:



  • Free onsite parking
  • Refurbished office environment
  • Generous superannuation and Kiwisaver schemes
  • Health and wellbeing programs
  • Onsite subsidised cafe
  • Free laundry facilities
  • Warm, friendly and supportive team environment
  • 4 week classroom & practical training provided



Apply now!

With a high impact on workplace culture, my client places a lot of emphasis on providing a fun, encouraging and hard-working environment. If you fit the bill then please email your CV to jonathan.nganwoo@madison.co.nz

Applicants for this position should have NZ residency or a valid NZ work visa.
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