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Company The Warehouse Group
Location Hamilton, Waikato
Listed Wed 9 Oct, 5:32 pm
Type Full time, Contract/Temp
Reference REF792C
Torpedo7, which is part of the Warehouse Group, is New Zealand's largest multi-channel outdoor adventure retailer, with 14 stores nationwide and a dedicated webstore. We are unique in NZ in that our stores have all sorts of toys and experts under one roof - bike, camp, tramp, water, and snow.

At the heart of our business is a great customer service team – not only are they skilled in the art of delivering great service to our customers they have a passion for what we do. We are looking for someone who not only “gets” outstanding customer service but ideally is into the outdoors and fitness.

This position handles a variety of incoming customer enquiries in regards to our online store. Where this Customer Service role differs to most is that we utilise the latest live, online chat technology to support our customers as well as traditional phone and e-mail support.

The ideal candidate will have:
• Experience in a Customer Services environment
• Some level of experience in the Outdoors and Fitness
• Excellent written and verbal communication skills
• Strong keyboard skills
• An outstanding phone manner
• Great attention to detail and accuracy of work
• Flexible and adaptable - working under pressure
• Enthusiastic team player

This role is a great foot in the Torpedo7 door; the role will offer you loads of development and insight about the Torpedo7 business with some good fun and laughs along the way. We have some great staff perks and the opportunity to work in an energetic and fast paced environment.

If you want an opportunity to combine your passion for the outdoors with a great job then this is it.

You will need to be available to work 40 hours per week, between 8am to 6pm, and with every other weekend off!

If this sounds like you, apply now and join the team!